About Arken

A small SEO agency, built around the bit most agencies skip.

Honest work. Experienced people. Reporting tied to how many times your phone rings. We do local SEO to match wherever “local” is.

Read the story
Local service businesses · our whole focusSince 2020 · six years inBristol HQ · worldwide clients5.0 on Google & Clutch · 40+ reviews
Who you work with

Founder-led. Not just at the pitch.

Most agencies send the founder to win the work, and then you never see them again. The strategy gets handed to whoever has capacity.

Here, I lead the strategy for every client, and you have direct access to me throughout. Not just until the contract’s signed.

It’s why we stay small, and it’s the single biggest thing that keeps the work good.

What founder-led means
Strategy made for each client
Set and reviewed by the founder, not delegated down.
Direct access
Richard's on your calls and answers your emails. No account managers in between.
Start to finish
The person at the pitch is the same person on the account. No handoff.
The story, from Richard

How Arken started.

I started doing SEO in my bedroom when I was 17. Not because I was some prodigy entrepreneur, but as a way to not go out and do what teenagers were doing.

I got good at it by doing it for hours every evening: forums, experiments, and small sites I built, ranked, and sold. By the time I should have been thinking about a “proper” career, I had already developed a skill.

My first real job was in-house, for a brand. Decent work, decent people, but the bit I enjoyed most, working out what Google actually wanted, was a small part of a much bigger job.

So I left, and Arken is what came after.

I started it in 2020, mid-Covid, which meant we were remote from day one. It worked, and we’ve never switched back.

For the first few years, we took on whoever needed us. In 2023, we paused to ask ourselves which clients we were actually the right people for.

The answer was local service businesses: the trades, the professionals, and the people whose phone ringing is the business. So that’s all we do now.

That's it. That's the story. No bigger pitch.

Richard, founder of Arken Digital
Richard Kennedy, founder
A rough history

Six years, same principles.

We grow carefully. No need to pad the timeline.

2020
Arken started.

Founded by Richard mid-Covid. Remote from day one because we had no choice. (We’ve kept it that way the entire time.)

2021
First hire.

A specialist we'd worked with before. The model held: a small team, experienced people, proper work.

2023
Focused on local.

Stopped taking on work outside local service businesses. Agencies are better when they only serve one kind of client, and so are we.

Now
Same model, more clients.

A worldwide roster of local service businesses, mostly in the UK. Same principles as day one.

How the business runs

Remote team, Bristol HQ.

Our team is fully remote. We have a Bristol office for meetings, deep-work days, and people who like working somewhere that isn’t their kitchen, but nobody’s required to be there.

It means two things for how we work:

01We hire the best people regardless of where they live.
02We meet Bristol clients in person and everyone else over video, without pretending otherwise.

We started remote because we had to. We stayed remote because it works.

bristol suspension bridge
What we think
01 · The one that matters most
Experienced people for every client.

Handing work down to juniors is how agencies make their margins. It isn’t how clients get results. This is the belief the whole company is built on. Everything else comes from this.

02Report on what actually happened, not what we did.
03If it won't move the needle, we'll say.
04Fewer clients so we can do things properly.
05Built for local service businesses.
06Scope honestly, quote clearly.
What clients say

Less about the numbers, more about the people.

Google reviews
5.0
updated automatically
★★★★★
Posted on Google

Richard helped my local business through his expertise in SEO and digital advertising. We focused mostly on SEO, where we did a complete analysis of my current efforts, goals, and how to get there. He and his firm are not only knowledgeable, they find a way to deliver their advice in an easy to digest, understandable, way.…

Read full review on Google
Hunter Kosar
Hunter Kosar
★★★★★
Posted on Google

Fantastic support throughout setting up and transitioning our digital services to Arken. Have used other companies before and would highly recommend Arken Digital. Thanks for all your expert help and knowledge.

Read full review on Google
Gavin Kelly
Gavin Kelly
★★★★★
Posted on Google

Amazing support. Richard was a real lifesaver when we had to change our email and web provider. He went above and beyond and made sure everything was working correctly and even took time out to come down face to face to check our devices. Highly recommend, so glad we found him and will use him for all our IT support.…

Read full review on Google
Jason Seaton (Resolve Health Physio)
Jason Seaton (Resolve Health Physio)
★★★★★
Posted on Google

Been using Richard since we started the business. Can’t rate him enough, built our website and maintains it for us. Helps you at a drop of a hat. Also got us ranked on first page on google within first couple months of us starting.

Read full review on Google
DM
Daniel Mayhew
★★★★★
Posted on Google

Richard listened to my ideas and vision for my website. His attention to detail is amazing. Communication is key for me and the flow of communication was excellent. My website is exactly what I imagined. Minimal, simple and professional. I would highly recommend Richard. Thankyou.

Read full review on Google
LB
Laura Bonini
★★★★★
Posted on Google

Every now and then, you leave a five-star review because you’ve had a good experience, but this time, I genuinely cannot fault Richard and the entire team at Arkin Digital for the incredible work they have done on our website.…

Read full review on Google
Daniel Collins
Daniel Collins
★★★★★
Posted on Google

I wasn’t have much luck finding an SEO specialist who was honest, upfront and willing to put the hard work, time and effort in to my website to help me achieve a high organic listing. Then I met Richard and Lucas at Arken Digital. Their subject knowledge is incredible.…

Read full review on Google
MW
Mark Woodcock
★★★★★
Posted on Google

Richard has been hosting my business page for many years now. He’s professional, affordable and always quick to respond to any queries I may have. Highly recommended 👌👌

Read full review on Google
RW
Robert Warman
Working with us

We're always open to good people.

We grow carefully, and we hire rarely. But when we hire, we pay properly and give people real work. Senior roles, fully remote, Bristol optional.

No live roles right now? Send a note anyway. We keep a shortlist of people we'd want to work with when the time comes.

Always open

Say hi.

SEO specialists, content strategists, technical minds, people who'd rather do it properly than do it fast. If that sounds like you, we'd like to hear from you, even if we're not actively hiring.

Introduce yourself
If you've read this far

Want to work with someone who actually does the work?

Send me your URL. I’ll record a 15-minute video walkthrough covering what I’d do, what I wouldn’t, and whether we’d be a good fit. If we’re not, I’ll tell you during the meeting, not a moment after.

or drop me an email

I personally record every review. If I can't make time this week, I'll tell you. No auto-replies, no SDRs. — Richard

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