PPC Management · Google Ads

PPC that pays for itself, or we tell you to switch it off.

Google Ads management for local service businesses across the UK: plumbers, heating engineers, electricians, and other trades. We're in Bristol; our clients aren't. Every click is tracked to a call, a quote, or a booked job.

★★★★★  5.0 on Google, rated by the people who pay us
your service, near you
Sponsored · 4 ads
#1 by Arken
SponsoredYour business
Your ad, top of the page for the searches that pay
Written for the jobs you actually want. 4.9 · your reviews.
SponsoredA competitor
Bidding on the same searches, nationwide
Live account · last 30 days Local services company
Spend
£2,136
Leads
89
Cost / lead
£24 ↓38%
day 1day 30
Organic · below the ads
Your site, ranking underneath the adsorganic, pos. 4
Who it's for

Built for businesses where a lead becomes a booked job.

Google Ads works brilliantly for some businesses and burns money for others. Thirty seconds here will tell you which one you are.

This is for you if
  • You're a local service business, trades, home services, clinics: anywhere a lead becomes a booked job.
  • A new customer is worth hundreds or thousands of pounds, enough margin for paid clicks to make sense.
  • You can take more work, the phone ringing more is a good problem to have.
  • You'll judge us on cost per lead and booked jobs, not clicks, not impressions.
It isn't if
  • You sell products online, we don't run Shopping or ecommerce accounts.
  • You're after brand awareness, impressions aren't a currency we deal in.
  • The maths can't work, if a new customer is only worth £20, ads will struggle to pay for themselves. We'll tell you that on the first call.
  • You want a report that says everything's fine. Sometimes it isn't, and we'll say so.
What clients say

Not just the rankings, the work behind them.

Google reviews
5.0
updated automatically
★★★★★
Posted on Google

Richard helped my local business through his expertise in SEO and digital advertising. We focused mostly on SEO, where we did a complete analysis of my current efforts, goals, and how to get there. He and his firm are not only knowledgeable, they find a way to deliver their advice in an easy to digest, understandable, way.…

Read full review on Google
Hunter Kosar
Hunter Kosar
★★★★★
Posted on Google

Fantastic support throughout setting up and transitioning our digital services to Arken. Have used other companies before and would highly recommend Arken Digital. Thanks for all your expert help and knowledge.

Read full review on Google
Gavin Kelly
Gavin Kelly
★★★★★
Posted on Google

Amazing support. Richard was a real lifesaver when we had to change our email and web provider. He went above and beyond and made sure everything was working correctly and even took time out to come down face to face to check our devices. Highly recommend, so glad we found him and will use him for all our IT support.…

Read full review on Google
Jason Seaton (Resolve Health Physio)
Jason Seaton (Resolve Health Physio)
★★★★★
Posted on Google

Been using Richard since we started the business. Can’t rate him enough, built our website and maintains it for us. Helps you at a drop of a hat. Also got us ranked on first page on google within first couple months of us starting.

Read full review on Google
DM
Daniel Mayhew
★★★★★
Posted on Google

Richard listened to my ideas and vision for my website. His attention to detail is amazing. Communication is key for me and the flow of communication was excellent. My website is exactly what I imagined. Minimal, simple and professional. I would highly recommend Richard. Thankyou.

Read full review on Google
LB
Laura Bonini
★★★★★
Posted on Google

Every now and then, you leave a five-star review because you’ve had a good experience, but this time, I genuinely cannot fault Richard and the entire team at Arkin Digital for the incredible work they have done on our website.…

Read full review on Google
Daniel Collins
Daniel Collins
★★★★★
Posted on Google

I wasn’t have much luck finding an SEO specialist who was honest, upfront and willing to put the hard work, time and effort in to my website to help me achieve a high organic listing. Then I met Richard and Lucas at Arken Digital. Their subject knowledge is incredible.…

Read full review on Google
MW
Mark Woodcock
★★★★★
Posted on Google

Richard has been hosting my business page for many years now. He’s professional, affordable and always quick to respond to any queries I may have. Highly recommended 👌👌

Read full review on Google
RW
Robert Warman
The problem

What we find when we open someone else's account.

The same three findings, audit after audit. None of them shows up in the reports you've been getting; that's rather the point.

Audit findings · typical account
01 Broad match left on defaults A meaningful slice of spend going on searches you'd never sell to. The search-terms report hasn't been touched.
02 Calls not tracked to keywords The leads that matter most, phone calls, can't be tied to the ads that produced them. Optimisation is guesswork.
03 Reporting stops at the click CTR and impressions dressed up as results. Nobody can say what a booked job costs.
Every finding comes with the fix, and what it's worth per month.
Ad types

Google sells three kinds of ads. The mix is the skill.

Most agencies pick a favourite and run it for everyone. Which one earns its place first depends on your trade, your margins, and how people find you.

You pay per lead
Local Services Ads
The "Google Guaranteed" badge

The very top of the page. Google vets your business, checks, insurance, reviews, and charges per lead, not per click. Rank comes from reviews and how fast you answer the phone.

Best forEmergency and callout trades, often the first thing we switch on.
The catchFew levers to pull, you can't choose keywords, and disputed leads need managing.
The core You pay per click
Search ads
Classic PPC

Text ads against the exact searches you choose. Full control, keywords, match types, ad copy, landing pages. This is where "the searches that pay" precision lives, and where most of the management work happens.

Best forThe core of almost every account we run.
The catchUnmanaged, it's where budgets leak, see the block above.
Google decides
Performance Max
Automated, everywhere

You hand Google assets and a goal; it places ads across Search, Maps, YouTube, Display and Gmail. Powerful with clean conversion data behind it, a black box without.

Best forScaling, only once tracking has proven what a lead is worth.
The catchRun blind, it spends confidently on things it can't explain.
Not sure which mix you should be running? That's the first thing the free audit answers.
The process

Tracking first, spend second, judgement at day 30.

Not a pound of your budget moves until we can measure what it brings back. Here's what the first month actually looks like.

Week 1
Measurement before money

Call tracking and form tracking wired in, conversions imported, and a cost-per-lead target agreed, the number we'll be judged on.

You getA CPL target, in writing.
Week 2
The build

Keywords from the jobs you want, negatives from the ones you don't. Ad copy written for your trade, landing pages checked, LSA profile set up if it fits.

You getCampaigns ready to switch on.
Weeks 3–4
Live, watched daily

Ads on. Search terms pruned, bids adjusted, junk blocked, daily at first, because that's when accounts leak. First leads usually land this fortnight.

You getA weekly cost-per-lead note.
Day 30
Keep, fix, or switch off

Cost per lead against target, in plain numbers. What stays, what changes, and if the maths can't work, we're the ones who say stop.

You getThe decision, in writing.
Results

One account, told honestly.

A boiler installation company came to us with an account run elsewhere: broad match on defaults, no call tracking, reports full of clicks. We rebuilt the measurement first, then the campaigns.

One client, deliberately unnamed. We'd rather show you one real account than three vague logos, and your trade, area and margins will move these numbers.

Boiler installation company · Google Ads takeover
Cost per lead, before
£39
After 90 days
£24
↓38%
same budget
Monthly spend
£2,136
Leads / month
89
Cost per booked job
£71
£71 to win jobs worth thousands. That's what "pays for itself" means.
Pricing

One flat fee. Never a percentage.

Agencies that take a percentage of your ad spend earn more when you spend more. We can't think of a worse incentive to hand your agency, so our fee is flat, and it's public.

Nobody else on the page you found us from publishes theirs. Ask them why.

Google Ads management
£450 /month
Our management fee. Flat, not a percentage of your spend.
£1,000+ /month
Your ad spend, paid straight to Google, in an account you own. We recommend at least this; below it, results arrive too slowly to judge.
The fee covers
Call and form tracking, set up and maintained
Keywords and negatives, pruned continuously
Ad copy written and tested for your trade
Landing page fixes recommended (and small ones made)
Local Services Ads managed alongside, where they fit
A monthly report in cost per lead and booked jobs
No setup fee·No contract, 30 days' notice·The account is yours if you leave
Why it works

We're an SEO agency. Ads cover the meantime.

Rankings take months; your phone needs to ring now. That's why this service exists, ads carry the load while the long-term work compounds. And because call tracking sits under both, every converting search term feeds the SEO plan.

When a term starts ranking, its ads don't automatically stop. If they're still paying for themselves they stay on, and keep scouting the next keywords worth building pages for. Spend follows the maths, nothing else.

Leads from organic Leads from ads
month 1month 12
Illustrative shape, not a promise. Ads don't switch off when rankings arrive, they stay wherever they still pay. The mix shifts; the leads keep coming.
Who you'll deal with

Your account is run by the person who answers the phone.

No handover to a junior after the sales call, no account manager reading someone else's notes, no offshore desk. Your campaigns are built and run in-house, and when you ring, you get the person doing the work.

What that means in practice
One point of contact, from the audit onwards
Changes discussed and made by the same person, usually same-day
Questions answered in plain English, not report-speak
PPC FAQ

Asked on every first call.

? What does a Google Ads agency actually do?

We build and run the account: choose the searches worth paying for, write the ads, set the bids, block the junk, and keep pruning, daily at first, weekly forever. Underneath it all, we track every call and form back to the click that caused it, and report in cost per lead and booked jobs.

? What's a realistic minimum budget?

We recommend at least £1,000 a month in ad spend, paid straight to Google, plus our flat management fee. Below that, data arrives too slowly to optimise, you would be paying us to wait.

? How long until I see leads?

Days, not months. The first two weeks of spend usually produce the first leads; we judge the account properly at day 30, against the cost-per-lead target we agreed before spending anything.

? Do I own the Google Ads account?

Yes, it is in your name from day one. The history, the data and everything we learn stays yours.

? What contract am I signing?

None. It is monthly, with 30 days' notice. The day-30 review often does the deciding for you.

? What happens if I leave?

Nothing dramatic. The account is already yours, so we hand over cleanly, campaigns running, tracking intact, and a note on what we would do next.

The audit, applied to your account

See what your ads are actually buying.

Send over your details and we will record a 15-minute video walkthrough of your Google Ads account: what is leaking, what is working, what we would change in week one, and whether it should be running at all. No sales pitch.